Carrier Transicold

ContainerLINE August 2017 Issue

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Vice President and General Manager, Sales and Marketing Kartik Kumar was recently promoted to vice president and general manager, Sales and Marketing, Global Container Refrigeration. Returning to Carrier Transicold's world-class container product manufacturing facility in Singapore, he has assumed responsibility for leading strategic sales initiatives. Kumar has 20 years of business experience, including nine with Carrier Transicold, having joined in 2008 as director, Marketing and Strategic Planning, Global Container Refrigeration. Most recently, he served the organization as managing director, Europe, Middle East, Africa (EMEA). Kartik Kumar Singapore kartik.kumar@carrier.utc.com Director of Marketing Willy Yeo joined Carrier Transicold as director, Marketing, Global Container Refrigeration. His responsibilities include collaboration with Global Sales and Service Engineering to drive growth and customer satisfaction, and working with Engineering and Program Management on product development to ensure timely fulfillment of customer and market needs. Yeo came to Carrier Transicold from Deutsche Denkmal Invest, where he served as Asia region director, Investment Management. Before that, he held various senior marketing, strategy and business development positions with Pall Corporation and Hyflux Ltd. in Singapore, and Amane Advisors in Europe. Willy Yeo Singapore willy.yeo@carrier.utc.com Director of Sales, EMEA, Container Refrigeration Flemming Kuhl has been promoted to director of sales, Europe, Middle East, Africa (EMEA), Container Refrigeration. In his new role, he will align and strengthen customer-focused sales and service initiatives by leading the region's teams for container and aftermarket product sales with additional oversight of EMEA service engineering. Kuhl has 35 years of maritime, sales and marketing experience, the last five of which have been with Carrier Transicold in support of EMEA sales and international key accounts. Previously he held roles of increasing responsibility in sales and marketing with Sea Containers Ltd. and GE Seaco. Flemming Kuhl Rotterdam, Netherlands flemming.kuhl@carrier.utc.com ContainerLINE 2017 | Aftermarket Parts Personnel Updates Carrier Transicold helps improve transport and shipping of temperature-controlled cargoes with a complete line of equipment for refrigerated trucks, trailers and containers. Carrier Transicold is a part of UTC Climate, Controls & Security, a unit of United Technologies Corp., a leading provider to the aerospace and building systems industries worldwide. Printed on recycled paper. © 2017 Carrier Corporation Please send your comments and story ideas to: karolina.marcinkowski@carrier.utc.com ContainerLINE Carrier Transicold Communications Department P.O. Box 4805 | Syracuse, New York 13221 U.S.A. Editor: Karolina Marcinkowski Telephone: +1-315-432-6621 | Fax: +1-860-353-0194 www.carrier.com/container ContainerLINE ® Genunine Carrier Parts Bring 'Peace of Mind' (cont'd) Service Provider Commitment Customers can rely on Carrier Transicold Authorized Service Providers to have an accessible inventory of genuine Carrier parts available for the most common repairs when units are brought in for maintenance. Additionally, Carrier Transicold operates 14 parts depots in strategic locations around the world to fulfill service center and customer orders, helping to keep downtime to a minimum. "We have a commitment to supply quality brands, and we only offer original parts," said Jaume Vilardebó, chief executive officer of premium service center Depot Zona Franca in Barcelona, Spain. Occasionally customers ask for a cheaper alternative from a third-party provider, sometimes called a "gray market" item, which Depot Zona Franca does not provide. "We explain that with the Carrier parts, they are assured reliability and warranty protection backed up by the worldwide service organization," he said. More so, when making a purchasing decision about parts for a Carrier container refrigeration system, the most important thing to understand is "the quality of the components," echoed Wiboonkiet Moleeratanond, Ph.D., chairman of S&T Contemp, an authorized premium service provider based in Thailand. "The parts will perform according to specification. Although gray market items may be less expensive, their use brings risk. "Carrier aftermarket parts have warranty coverage, and Carrier's high standards help to create peace of mind for our customers," Moleeratanond said, noting that Carrier's parts team and regional service engineers are also readily available for technical assistance when needed. Likewise, Dole's Sauceda reflected on the importance of the parts warranty, the close working relationship with Carrier and the value Carrier places on Dole's business. However, reliability tops the list when it comes to specifying parts. Sauceda said, "The trust we have in the parts and in the Carrier brand – that's number one." w

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