Carrier Transicold

ContainerLINE Fall 2016 Issue

Carrier Container

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From novice to veteran, technicians of all skill levels can benefit from Carrier Transicold's comprehensive curriculum for container refrigeration unit and generator set maintenance. And now, in addition to our traditional classroom and hands-on curriculum, which is taught on a rotating basis in major port cities each year, Carrier is introducing new online training modules that provide 365/24/7 access to container refrigeration service fundamentals virtually everywhere! "For the first time, Carrier Transicold container service technicians and customers anywhere in the world with internet access can build their skills via computer," said Mike Dormer, general manager, Global Container Services. "Technology has enabled online learning to become much more practical, and we've developed this in response to our service centers' needs and interests. "Online learning is a great way to cast a wider training net, enabling more technicians to improve their knowledge of Carrier systems," Dormer said. "Additionally it will enable us to be more responsive in terms of updating and broadcasting new and advanced training support as our equipment technology evolves." Initial course offerings include six online courses as shown below. Also shown is the schedule for traditional instructor-led, hands-on learning opportunities for the remainder of the year. INITIAL ONLINE COURSE OFFERINGS Safety: Overview of key safety considerations for working on Carrier container refrigeration equipment; includes an introduction to the Carrier Transicold Container Online Learning environment. PrimeLINE ® Unit Component ID: Introduction to major unit components, including the evaporator, condenser, compressor and control box. Keypad & Display Functions: Review of the functionality of Carrier's integrated keypad and display for container refrigeration units. Tools & Resources (manual, schematics & wiring diagrams): Overview of available tools to help maintain and service Carrier container refrigeration units. PrimeLINE ® Unit Operating Sequence & Refrigerant Flow: Explanation of the operating sequence and refrigeration flow of PrimeLINE units. Pre-Trip: Introduction to unit pre-trip diagnostic functionality. Now More Ways to Upgrade Technician Skills Through Training CONTAINER AND GENERATOR SET TRAINING PROGRAmS OCTObER - DECEmbER 2016 Container basics – 1 week Nov. 7 Jacksonville, FL, USA Container basics – 3 days Oct. 18 bangkok, Thailand Container Product Update – 2 days Nov. 9 Yokohama, Japan Nov. 16 brisbane, QLD, Australia Nov. 16 busan, South Korea Advanced Container Update - 3 days Oct. 24 Seattle, WA, USA Oct. 31 Long beach, CA, USA Generator Sets - 2 days Oct. 27 Seattle, WA, USA Nov. 3 Long beach, CA, USA ContainerLINE 2016 | Personnel Updates Please send your comments and story ideas to: karolina.marcinkowski@carrier.utc.com ContainerLINE Carrier Transicold Communications Department P.O. Box 4805 | Syracuse, New York 13221 U.S.A. Editor: Karolina Marcinkowski Telephone: +1-315-432-6621 | Fax: +1-860-353-0194 www.carrier.com/container ContainerLINE ® Carrier Transicold helps improve transport and shipping of temperature-controlled cargoes with a complete line of equipment for refrigerated trucks, trailers and containers. Carrier Transicold is a part of UTC Climate, Controls & Security, a unit of United Technologies Corp., a leading provider to the aerospace and building systems industries worldwide. Printed on recycled paper. © 2016 Carrier Corporation Personnel Update International Key Account Manager Kay Henze has been named international key account manager – Container for Europe, Middle East and Africa (EMEA). Based in the Hamburg, Germany, region, he will have responsibility for several key EMEA customer accounts. His extensive background in working at and with the major shipping lines will be an important asset to the Container sales team. For the past 24 years, Henze has worked in various roles in the container industry with Senator Lines, Dole Fresh Fruit - Europe and most recently as global sales director for another major container refrigeration unit equipment maker. Kay Henze Hamburg, Germany +31 10 2380 246 kay.henze@carrier.utc.com New Authorized Service Provider Structure With ongoing efforts to excel in container service and aftermarket parts support, Carrier Transicold is pleased to announce changes to our Authorized Service Provider (ASP) network structure for Global Container Refrigeration. The new four-tier ASP network structure is designed to improve the cost of ownership for our customers by service partners that are highly trained in the maintenance and repair of Carrier container refrigeration units. Premium Service Centers • obtain CareMAX™ program recognition (committed to maintaining the highest levels of refrigerant quality); or • provide warranty service exclusively for Carrier Transicold branded refrigeration equipment; • reflect the highest commitment to Carrier Transicold service and employee excellence; • demonstrate the highest level of technical proficiency; • maintain highest level of container aftermarket parts inventory; • offer 24/7 mobile service. Advanced Service Centers • reflect a very high commitment to Carrier Transicold service and employee excellence; • demonstrate a very high level of technical proficiency and refrigerant management; • maintain very high level of container aftermarket parts inventory; • offer 24/7 mobile service. Service Centers • reflect a high commitment to Carrier Transicold service and employee excellence; • demonstrate a high level of technical proficiency and refrigerant management; • maintain high level of container aftermarket parts inventory; • may offer 24/7 mobile service. Repair Centers • reflect a commitment to Carrier Transicold service and employee excellence; • demonstrate a required level of technical proficiency and refrigerant management; • maintain required level of container aftermarket parts inventory; • may offer 24/7 mobile service.

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