Carrier Refrigeration

7 ContainerLINK ™ App Streamlines Service for Refrigeration Units and Gen Sets Much lighter than 10 pounds of service manuals and far easier to use, the new app is available free on both iOS and Android devices. It offers interactive resources, including service manuals with instructional videos, an alarm code lookup function, conversion tools and warranty information for units being serviced. "By providing technicians with faster, more convenient access to information they typically need every day, we are helping to streamline service on refrigeration units and generator sets," said David Whyte, project manager, Container Service Engineering, Carrier Transicold. Operation and service manuals for NaturaLINE ® , PrimeLINE ® and ThinLINE ® container refrigeration units, the XtendFRESH ™ atmosphere control system and PowerLINE ® generator sets are accessible through the app. Mobile-optimized versions of manuals include all text and visuals found in the standard printed equipment manuals, with the added benefits of searchability, pinch-to-zoom for closer study of detailed schematics, and embedded videos that show maintenance procedures. The Technician's Toolbox offers temperature and pressure conversion calculators as well as refrigerant calculators that display saturation pressure based on temperature for various refrigerants. The Alarm Lookup function provides descriptions for alarm codes as well as causes and troubleshooting help. Conversion calculators and alarm code functionality do not require an internet connection. Additionally, the ContainerLINK app includes an internet-enabled Warranty Lookup tool that indicates if a unit is under warranty and its applicable warranty claim history. Although internet access is needed to use mobile-optimized versions of service manuals, PDF versions can be downloaded for later viewing in environments where there may not be cellular or Wi-Fi connections. These can be particularly useful for ship crews that may need to repair a unit while a container is at sea and out of cellular signal range. "The app is easy to use and keeps current with model and equipment changes via application updates," Whyte said. "Developing this tool is another important way we are investing in the Carrier Transicold service network to help improve technician productivity and customer satisfaction." w Carrier Transicold is proud to present the new ContainerLINK™ app for tablets and smartphones, putting a wealth of technical and troubleshooting information into the hands of Carrier Transicold container refrigeration service personnel. The ContainerLINK app icon as it appears on mobile devices. The ContainerLINK app provides a simple user interface. The ContainerLINK app provides helpful information for service technicians. ContainerLINK ™ | ContainerLINE June 2018

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